Terms & Conditions

Last Updated: January 1, 2025

1. Introduction

Welcome to Dost Mart. These Terms & Conditions outline the rules and regulations for the use of our website and services. By accessing or shopping from this website, you agree to accept all terms stated below. If you do not agree, please do not use the site.

2. Use of the Website

You must be at least 18 years old or using this website under the supervision of a parent or guardian.
You agree to use the site only for lawful purposes and in a way that doesn’t infringe others' rights.
We reserve the right to refuse service, terminate accounts, or cancel orders at our discretion.

3. Products & Orders

All product images are for reference. Actual items may slightly vary.
Prices are listed in Pakistani Rupees (PKR) and include applicable taxes unless otherwise stated.
We reserve the right to cancel or refuse any order at our discretion, including pricing errors.

4. Shipping & Delivery

We ship nationwide across Pakistan. Orders above PKR 999 are eligible for free shipping.
Delivery times may vary based on product and location (usually 2–5 business days).
Tracking details will be provided via email or SMS where applicable.

5. Return & Refund

Please refer to our Refund & Return Policy page for details.

6. Intellectual Property

All content including images, logos, texts, and design elements are property of Dost Mart and protected by applicable copyright laws. Reproduction or use without permission is strictly prohibited.

7. User Accounts

You are responsible for maintaining the confidentiality of your account and password.
You agree to provide current, complete, and accurate information during registration or checkout.

8. Privacy

Your submission of personal information is governed by our Privacy Policy.

9. Limitation of Liability

Dost Mart is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.

10. Changes to Terms

We may update these Terms & Conditions at any time. Changes will be posted on this page, and your continued use of the site means acceptance of the updated terms.